Data Archive — General Availability

We’re excited to announce the general availability of our Data Archive functionality. This is an opt-in feature that allows you to begin to accrue snapshots of your data on a monthly basis, across your AWS, Azure, GCP, and Data Center environments. Once opt-ed in, CloudHealth will begin to collect historical data for your account, allowing you to retrieve data that would otherwise no longer be visible via our UI or APIs. Archiving will occur on the 21st of each month after your previous month’s bill has finalized. You will now see 12 historical finalized months from the listed month in the Data Archive drop down.

Learn more about the Data Archive functionality in this Help Center article or blog post.

Subscribe to Incident Updates — Action Recommended

The CloudHealth Support and Customer Success teams utilize the Status.io service to be able to quickly update you on any major issue or problem occurring on the CloudHealth Platform. This is the primary broad-based communication vehicle the Support and Customer Success teams use for partners and customers. We recommend that you subscribe to this service as it is the best way to stay proactively informed in a timely manner.

To subscribe, simply go to http://status.cloudhealthtech.com/ and click on the big blue button in the upper right hand corner of the page. This is complementary to our communication via support tickets or direct emails to our Technical Contacts.

If you have any questions, please contact support@cloudhealthtech.com.